Make sure you choose a solicitor with good IT systems. A good office will have systems that automatically request searches by Internet and when the searches are received, milestones will be updated within their case management systems. When these milestones are achieved the systems should be sending you an email to let you know that this task has been achieved. Another handy utility you should opt for is the ability to be able to log into your own control panel where you can view the progress of your case and send messages to your case handler directly through this private portal.